At hykl.net, we value your trust and are committed to delivering the highest quality services in the field of movement and wellness. If you are not satisfied with a service you’ve purchased, we’re here to help. Our refund policy applies to the following situations:
Online Consultations
Refund Request Before the Session:
Clients may request a full refund if the request is submitted at least 24 hours before the scheduled session.
Refund Request After the Session:
Refunds are not available after a session has started or been completed — except in exceptional cases as determined by our support team.
Nutrition Programs & Downloadable Materials
Nutrition Programs:
Due to the personalized nature of these services, payments for nutrition programs are non-refundable once they’ve been delivered to the client.
Downloadable Files:
All sales of downloadable content are final and non-refundable.
Monthly Subscriptions
Canceling Your Subscription:
You may cancel your monthly subscription at any time. The cancellation will apply to the next billing cycle.
Payments made for the current month are non-refundable.
How to Request a Refund
Submit a Request:
Please contact us at refund@hykl.net
, explaining the reason for your request and including all necessary information.
Review Process:
Your request will be reviewed within 5 business days, and you will be notified by email whether your refund has been approved or denied.
Receiving the Refund:
If approved, the refund will be issued to your original payment method within 10 business days.
Important Notes
hykl.net reserves the right to modify this policy at any time without prior notice.
We encourage customers to review the refund policy regularly to stay informed of any updates.
For more information or assistance, feel free to reach out to us at refund@hykl.net